Privacy Policy

Introduction

Personal Data Processing At Clares Reformas, we are committed to safeguarding the security and privacy of the personal information provided by our clients. Therefore, we have updated and adapted our Data Protection Policy in accordance with the General Data Protection Regulation (GDPR) of the EU 2016/679, ensuring lawful, fair, and transparent processing of data in accordance with Spanish and European legislation. This policy is based on the principles of legitimacy, loyalty, and legality in the processing of data, as well as minimization, accuracy, limitation of the retention period, integrity, and confidentiality of information, and proactive responsibility.

In this document, we explain who is responsible for the data processing, the purpose of the same, the legal basis for the processing, how we obtain and use data, user rights, and the processes to protect your privacy. By providing us with your personal information and using our web services, we understand that you have read and understood the terms related to the protection of personal data set out here.

Who We Are

We are a group of experts in home renovations and improvements, committed to both profitable and altruistic projects.

Who is the Data Controller?

Name or Company: Clares Reformas

Website: claresreformas.com

Email: info@claresreformas.com

Phone: +34 635 010 891

What Do We Use Your Personal Information For?

At Clares Reformas, we respect the privacy of our clients and process the information provided to us to address their requests, manage the sending of information and/or products, offer products and services, and provide a quality service.

Your personal information is used to manage contracts, orders, or requests made through our channels, as well as to channel suggestions, doubts, and complaints. We also use this data to maintain a commercial relationship through postal, telephone, SMS, email, or other electronic means, offering offers and promotions of Clares Reformas products and services.

How Did We Obtain Information About You?

We collect personal information when you contact us, purchase products or services, participate in promotions, fill out forms, etc. You will be informed about the data controller, the purpose of the processing, the recipients of the information, and how to exercise your rights at the time of collection.

What is the Legal Basis for the Processing of Your Data?

The processing of data is necessary for the management of contracts and commercial relationships, as well as to keep our clients informed about offers and promotions, based on the legitimate interest of the company in maintaining commercial relationships. You may object to the use of your data for advertising purposes at any time.

Will Your Data be Communicated to Other Recipients?

Data may be communicated to third-party companies with whom we have a business relationship for the purposes described above. They may also be shared with companies that provide services such as logistics, transportation, payment collection, installers, etc. All these companies act as data processors and are committed to maintaining the confidentiality of the information.

International Data Transfers

Personal information is kept in Spain. In case of international transfers, adequate guarantees will be applied to protect the information.

Links to Third-Party Websites

If we provide links to third-party websites, you will be informed promptly. We are not responsible for the content or privacy policies of these sites.

Retention Period of Your Personal Information

We keep your information for as long as necessary for the purposes for which it was collected, and during the time required by law. It will be kept blocked in case of possible legal claims.

How Can You Exercise Your Rights?

You have the right to access, rectify, delete, object, limit processing, and request the portability of your data. You can exercise these rights by sending a request to info@claresreformas.com. You can also file a complaint with the Spanish Data Protection Agency.

How Do We Protect Your Personal Information?

We use appropriate technical and organizational measures to protect your information, reviewed periodically. We implement access controls and ensure the training of our staff in data protection matters.

Changes to this Privacy Information

We update the information periodically and will inform you about significant changes. The last revision was made in April 2018.

Contact

If you have any questions or comments about the processing of your personal data, you can contact us at info@claresreformas.com.

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